Why Choose Essence Healthcare?
Only focused on Medicare. Always focused on you.
Because we were built by doctors, we know exactly how to put your health first. By keeping your benefits consistent, your care centered on you, and your questions answered, we make Medicare the simple, stress-free experience you deserve.
Built by Doctors
Founded by St. Louis physicians who wanted better care for their Medicare patients
Simple & Stress Free
Designed to make navigating Medicare easier
Centered on You
Focused entirely on your health, keeping your benefits consistent and your questions answered
93 Percent of our members stay with Essence year after year.*
93 Percent of our members stay with Essence year after year.**Based on 10-year member retention average from 2017–2026
A Doctor-Led Team That Puts You First
Fully Supported Doctors
We give your doctors the tools, insights, and data they need so they can spend more quality time with you.
Coordinated Care
You can rest easy knowing there’s a whole team focused on your health, making sure nothing slips through the cracks.
Local, One-on-One Support
Real people, real answers
Skip the automated systems and speak directly with a live person
Dedicated care managers
Personal advocates available to guide and support you if your medical needs become more serious
100% U.S.-based team
Friendly customer service experts extensively trained on your plan.
First-call resolution
4 out of 5 member questions fully resolved during the very first call*
*Based on 2023-2026 Essence Customer Service call reporting
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