Welcome Essence Members
We're thrilled that you chose Essence for your healthcare. Wondering where to begin as a new member? Take a look at the checklist below.
Once you have an account on your Member Website, you can:
Cut the clutter and get Essence documents electronically.
This helps us and your primary care physician provide the best care.
(Last updated: 08/28/2025)
If treatments or procedures will occur after you become active with Essence, fill out this form.
If your plan has a monthly premium or you owe a late-enrollment penalty, we make paying your bill easy.
Learn how to access all you need to know about covered drugs, pharmacies and more.
Review, Plan, Prepare
Review your Essence
member ID card
Call Customer Service if you have questions or need to update any information.
Plan a visit with your
primary care physician
Talk to your doctor about preventive services you need to complete this year.
Prepare your legal
documents
Download your New Member Guide for more information.
Are you a PPO plan member?
Make sure you let Essence know the name of your primary care provider (if you haven't already done so). This helps us better coordinate your care.
Have you switched to a different Essence plan?
New Member Events
Sign up and learn how to get started as a new plan member. We'll talk benefits, important plan documents and more.
All Your Plan Essentials-One Simple Guide
Download your New Member Guide for more information about your Member Website, getting started with Essence, important legal documents and additional resources.
You'll need to log in to your Member Website and click the "Documents/Other" tab near the top of the page. Navigate to 2026 benefit documents and locate the 2026 New Member Guide link.
For all your questions, we have answers.
Our customer service experts are ready to provide guidance and trained to answer all your questions. Just give us a call.