Notice of Non-Discriminatory Practices

Contact

1-866-509-5398 (TTY: 711)*
Contact us

Facebook

Other sites

Member Portal
Producer Portal
Provider Portal
Medicare Learning Center

Search

Find a Plan
Find a Doctor
Search Prescription Drugs

*8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 through September 30 and holidays. Please leave a message, and your call will be returned the next business day.

**For accommodations of persons with special needs at meetings call 1-866-509-5398 (TTY: 711).

Essence Healthcare is an HMO plan with a Medicare contract. Enrollment in Essence Healthcare depends on contract renewal. All Essence Healthcare plans include Part D prescription drug coverage.

To enroll in an Essence Healthcare plan, you must have both Medicare Parts A and B and reside in the plan service area. You must continue to pay your Medicare Part B premium. Enrollment in an Essence Healthcare plan may be limited to specific times of the year.

Members must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Essence Healthcare, neither Medicare nor Essence Healthcare will be responsible for the costs.

Every year, Medicare evaluates plans based on a 5-star rating system.

Essence Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Other Plan Information
Privacy Policy
Terms and Conditions
Fraud, Waste and Abuse

Y0027_21-184_M – Last updated 10/01/2020