Waiver of Member-Related Costs Associated with COVID-19Essence Healthcare is waiving all member related costs associated with the testing and treatment of confirmed or suspected COVID-19 cases from March 6th, 2020 forward. This includes any applicable co-pays, co-insurance, or deductibles that our members would have normally been responsible for. This waiver will be in effect until May 31, 2020, at which time we will reevaluate based on the status and containment of the COVID-19 virus.
Helpful resources include:Note: The following resources are hosted on an external website. Clicking on any of the following hyperlinks will open a new browser window and direct you to the Centers for Disease Control (CDC) website. Information for Patients How COVID-19 Spreads Steps to Prevent Illness What to do if you are sick Symptoms Frequently Asked Questions People at Risk for Serious Illness from COVID-19 Your local county and state health department will also have more information specific to your community. Per the CDC, older adults and/or people who have a serious chronic medical condition such as heart disease, lung disease, diabetes or immune system deficiencies are considered to be higher risk and should take additional precautions. Guidance from the CDC and other public health authorities remains consistent that maintaining good personal hygiene throughout each day is critical to reducing your risk of coronavirus infection:
- Wash your hands with soap for at least 20 seconds (say the alphabet)
- If soap and water are not available, use hand sanitizers (at least 60% alcohol-based)
- Avoid shaking hands when possible: use a fist bump, elbow bump etc. instead
- Keep your hands away from your face (the virus can only spread through the airways)
- Disinfect surfaces and other areas that are easily contaminated
- If possible, cough or sneeze into a tissue and discard. If not available, cough or sneeze into your elbow (less ideal because viral particles can remain on clothing for several days or longer). Wash your hands or use hand sanitizer afterwards.
- Contact your healthcare provider(s) to ask about obtaining extra prescription medication or consider using mail order for prescriptions
- Ensure that you have adequate over-the-counter medications to treat symptoms (e.g., fever reducers, cough and cold medications) and supplies (e.g., tissues)
- Purchase enough routine household items and groceries in case you need to stay in place at home